Access to winaupokies.com is strictly reserved for individuals aged 18 and over. We implement thorough age and
identity verification processes to comply with Australian law. Continued use of our platform may require you to
submit valid identification when prompted.
Failure to provide the required documentation may result in a temporary account suspension and delays in prize
payouts.
Gambling should be entertaining, but we recognize it can become harmful. At Aussie Pokies Spins, we’re dedicated to creating a safe and responsible gaming space that prioritizes your wellbeing.
If gambling is negatively impacting your life, don’t hesitate to seek support — help is always available.
Gambling Help Online offers free, confidential support tools, including:
If you or someone close to you is struggling with gambling, call 1800 858 858 or visit www.gamblinghelponline.org.au. This 24/7 service is free and available across Australia.
You can also find additional local support via the Gambling Help Online directory.
For assistance with your winaupokies.com account or to enable responsible play tools, contact us by calling 1300 188 911, chatting with a live agent, or emailing support@winaupokies.com.
Manage your play by setting spending limits in your account. Go to My Account > Spend Limits. Need help? Our team is ready to guide you.
If you’d like to step back, use our self-exclusion tool to temporarily deactivate your account:
All game odds, prize pools, and participation terms are transparently listed on our Play page. Visit the Help Centre for detailed information.
Only users aged 18 or over are permitted to register on winaupokies.com. We are legally obligated to verify the identity of all users.
If identity verification fails, we may suspend your account and delay any prize payments until it is resolved.
In some regions, identity checks may be required before you can access certain features or make purchases.